Effective Date: 1 June 2025 | Flashverse Labs Private Limited (CIN: U73100WB2026PTC276243)
This Rider Privacy Policy applies to Delivery Partners ("Riders") who use the FlashMed Delivery Partner application operated by Flashverse Labs Private Limited.
By registering as a Delivery Partner, you consent to the collection and processing of your personal data as described herein.
2.1 Identity Data: Full name, date of birth, government-issued ID (Aadhaar card number for KYC verification only, not stored post-verification), PAN card for tax purposes.
2.2 Contact Data: Mobile number, email address, home address.
2.3 Vehicle Data: Vehicle registration number, type, and driving licence number.
2.4 Real-Time Location: GPS location during active delivery shifts only. Location tracking stops when you go offline.
2.5 Financial Data: Bank account details and UPI ID for earnings disbursement. This data is encrypted and never shared with third parties other than our payment processor.
2.6 Performance Data: Delivery completion rates, customer ratings, delivery times — used for platform quality and incentive calculations.
3.1 Order Assignment: To match and assign nearby deliveries based on your real-time location.
3.2 Earnings & Payments: To calculate and disburse earnings, incentives, and bonuses.
3.3 Safety & Verification: Background verification and ongoing compliance checks.
3.4 Customer Communication: To share your first name and vehicle details with customers for delivery tracking.
3.5 ABSOLUTE PROHIBITION: We will never sell or share your personal data for advertising or commercial purposes.
Active rider data: Retained during the partnership and for 3 years post-termination for legal compliance.
Location history: Deleted within 90 days after each delivery.
Financial records: Retained for 7 years as required by Indian tax law.
You may request access to, correction of, or deletion of your personal data by emailing support@flashmed.in with subject "Rider Data Request – [Your Registered Phone Number]".
Requests will be acknowledged within 24 hours and resolved within 30 days.
Name: Nahid Hasan
Email: support@flashmed.in
Phone: +91 9144150105
Address: 12 Md Asfaque Akhtar, New Dakbanglow Bus Stand, Dhuliyan, Murshidabad, West Bengal — 742202